As a follow-up to URDA staff’s capacity-building program, a specialized training course on communication skills and effective communication in humanitarian work was conducted in collaboration with Active Voice, which specializes in the training of civil and international personnel, with the participation of a large number of staff from various sectors at URDA, including the shelter, relief, sponsorship, healthcare, education and protection sectors.
Participants acquired new information through a review of models and success stories as well as a thorough explanation of the essence and importance of communication.
We thank the trainer and humanitarian adviser, Mr. Ramzi El Hagg, for the success of this training program.
The course concluded with the distribution of certificates to trainees, and with URDA honoring Mr. Ramzi El Hagg with a plaque of recognition.
